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Service Terms

These Service Terms outline the agreement between Local Website Design and any customer purchasing services. By purchasing or continuing to use our services, you agree to these terms.

Last updated: March 2026

These Service Terms outline the agreement between Local Website Design ("we", "our", "us") and any customer purchasing services ("the client", "you").

By purchasing or continuing to use any services provided by Local Website Design, you agree to these terms.

1. Services

Local Website Design provides website-related services including, but not limited to:

  • Website design and development
  • Website hosting
  • Website maintenance and updates
  • Security monitoring
  • Performance optimisation
  • Technical support related to the website

Specific services may vary depending on the package or agreement with the client.

2. Monthly Service Model

Most services are provided on a monthly subscription basis.

The subscription may include:

  • Hosting
  • Software updates
  • Security monitoring
  • Minor website changes
  • Technical support

The exact services included depend on the plan agreed with the client.

Unless otherwise stated, services are ongoing and continue until cancelled according to the cancellation terms below.

3. Payment Terms

Services are billed in advance on a recurring monthly basis unless otherwise agreed.

Payment terms:

  • Payment is due upon invoice.
  • Late payments may result in service suspension.
  • If payment remains outstanding, we may temporarily disable or restrict access to the website or related services until payment is received.

We reserve the right to charge reasonable fees for reinstating services that have been suspended due to non-payment.

4. Website Ownership

Ownership of the website depends on the service structure.

For managed website subscriptions:

  • The website build, configuration, and underlying structure remain the property of Local Website Design while the subscription service is active.
  • The client receives full use of the website during the active service period.

If the client cancels the service, options may include:

  • transferring the website for a fee
  • migrating the site to another provider
  • removing the website from our systems

Specific arrangements may vary depending on the project.

5. Client Responsibilities

The client agrees to:

  • provide accurate and lawful content for their website
  • ensure any text, images, logos, or media provided are owned by the client or properly licensed
  • respond to requests for feedback or information within a reasonable time

Local Website Design is not responsible for verifying ownership of materials supplied by the client.

6. Website Changes and Support

Monthly support may include minor changes such as:

  • updating text
  • replacing images
  • adjusting layout elements
  • small content edits

The following work is generally not included within standard support:

  • full redesigns
  • major feature development
  • complex integrations
  • large-scale content additions

Such work may be quoted separately if required.

7. Hosting and Maintenance

If hosting is provided as part of the service, we may perform:

  • software updates
  • security monitoring
  • backups
  • server maintenance

While we take reasonable steps to maintain uptime and security, we cannot guarantee uninterrupted service or protection from all security threats.

8. Service Suspension

We may suspend services if:

  • invoices remain unpaid
  • the website is used for unlawful activity
  • the client breaches these terms

Suspended services may be restored once the issue is resolved.

9. Cancellation

Either party may cancel services.

Unless otherwise agreed:

  • a minimum 30 days notice is required
  • services continue until the end of the billing period

If cancellation occurs during an active billing period, refunds are not typically provided for unused time.

10. Liability

Local Website Design provides services in good faith and with reasonable care.

However, we are not liable for:

  • loss of revenue
  • loss of business
  • indirect or consequential damages
  • downtime caused by third-party providers or external factors

Our liability for any claim relating to services will not exceed the amount paid by the client for the service during the previous billing period.

11. Third-Party Services

Websites may rely on third-party services such as:

  • hosting infrastructure
  • plugins
  • payment processors
  • analytics tools

Local Website Design is not responsible for outages, policy changes, or failures relating to third-party services.

12. Portfolio Rights

Unless agreed otherwise, Local Website Design may display completed projects in our:

  • portfolio
  • website
  • marketing materials

This may include screenshots, descriptions, or links to the client website.

13. Changes to These Terms

We may update these Service Terms from time to time.

The latest version will always be available on this page.

Continued use of our services after changes are published constitutes acceptance of the updated terms.

14. Contact

If you have questions about these terms, please contact:

Local Website Design
https://localwebsitedesign.services